Konica Minolta Office Systems (China) Co., Ltd. (hereinafter referred to as "Konica Minolta") was established in 2005. It is a wholly-owned subsidiary of Japan's Konica Minolta Co., Ltd. in China. At present, there are 11 directly affiliated branches in Beijing, Guangzhou, Tianjin, Shenzhen, Chengdu, Wuxi and other places, and the channel service network covers the whole country. Since its establishment in 2005, Konica Minolta has always been driven by innovation, making bold changes and actively leading the development of the industry. Adhering to the corporate philosophy of "Everything is customer-centric", Konica Minolta actively implements the corporate slogan of "Creativity Changes the World".
With the expansion of Konica Minolta's business scale and business scope, corporate management problems were gradually exposed, which sounded the alarm to the company's management. Fierce competition is like a big wave, standardizing the management of direct selling business, empowering sales to improve productivity, and strengthening information construction has become an urgent task for Konica Minolta. After careful consideration and selection comparison by the company's management, Oracle NetSuite & Hitpoint Cloud was selected as the informatization construction partner.
• Realized end-to-end CRM full-process management: From marketing activities to automated management of the sales process, from business opportunities to quotations, from order entrustment to after-sales service, Kone Minolta has achieved full-process CRM management;
•The refined management of business processes is realized through system expansion functions such as custom workflow, custom profit and loss statement, custom quotation template, and quotation watermark;
• Through the flexible interface connection, the integrated management of the order entrustment interface with the headquarters SAP and the after-sales order form of the Australian after-sales service system has been realized;
Thanks to mature products such as Oracle NetSuite for the value enhancement brought to us, and also to Hitpoint for its professional implementation services, which helped us achieve successful deployment. We hope that we will continue to work with Oracle NetSuite and Hitpoint to open up new areas of cooperation on the basis of continuous optimization and improvement.
"Innovation, change the era." Konica Minolta has always believed that "innovation" is the inexhaustible driving force for enterprises to achieve sustainable development. It is believed that the partnership with Oracle NetSuite and Hitpoint can bring optimization and improvement to its internal management innovation. Let's look forward to the future of Konica Minolta's more flexible and efficient printing with the help of Oracle NetSuite and Hitpoint!
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