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NetSuite Service Upgrade

Provide NetSuite global butler-type intimate service, rapid response to customer needs and high-quality after-sales operation and maintenance.

Scenario Features

Both domestic and foreign companies are utilizing Oracle NetSuite. Many organizations that purchase Oracle NetSuite systems from overseas often find that after a straightforward implementation, they begin using the software. However, due to various limitations of foreign Oracle NetSuite service providers, these companies typically seek long-term partnerships with domestic Oracle NetSuite professional services firms.

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Key Challenges

With the rapid development of Oracle NetSuite users' business and their dependence on the domestic supply chain, a lot of system function expansion and optimization needs need to be solved urgently, and the overseas after-sales service can not respond in time.

ime difference limitation

Unable to respond to the demand for operation and maintenance services in a timely manner;
Differences in cultural understanding

Overseas service teams have a limited understanding of the domestic supply chain;
Unable to accompany growth

Limited overall solution capability and ability to accompany growth.

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Representative Solutions

Since 2009, Hitpoint Cloud has focused on Oracle NetSuite products and has been honored with the title of Oracle NetSuite Five-Star Partner multiple times. The company has established an efficient and comprehensive collaboration system across various professional departments, including marketing, sales, pre-sales solutions, project implementation, development, delivery, and after-sales maintenance. Additionally, Hitpoint Cloud has multiple long-term partners both domestically and internationally, with a global business presence.

1、Provide the overall function of Oracle NetSuite system and data migration services;

2、Provide timely one-to-one professional after-sales service;

3、In-depth understanding of the domestic supply chain and production, as well as the global multi-channel sales model, to provide customers with the industry's overall solution program ability, business pre-consultation and long-term accompanying growth ability.

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