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Professional Services Automation (PSA)

Supports organizations end-to-end from customer relations to professional services automation to ERP, helping to complete projects quickly, issue accurate receipts, reduce accounts receivable cycles, and improve liquidity.

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  • Product Overview

  • Key Strengths

  • Key Features

Product Overview

Provides comprehensive cloud-based service resource planning capabilities, including resource management, project accounting, work hour and expense management, and deep integration with SaaS accounting, CRM and e-commerce capabilities.

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Key Strengths
  • Improve decision-making and project delivery

    Enhance decision-making capabilities by providing real-time performance and profitability insights, while improving on-time project delivery and increasing project success.

  • Optimize Resource Allocation and Team Management

    Optimize resource allocation with advanced resource management and support service teams to manage work hours and expenses via mobile devices.

  • Reduce IT costs

    Reduce IT costs by adopting cloud deployment, reducing hardware maintenance, and eliminating upgrade hassles.

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Key Features
  • Project Management

    NetSuite PSA software provides web-based project management capabilities to manage, update and report on project status anytime, anywhere, improving timely project delivery and profitability.

  • Resource Management

    NetSuite PSA is able to deploy resources according to project needs, staff skills, staff experience, resource utilization and project progress, improve resource utilization.

  • Timesheet management

    NetSuite PSA provides kiosks for mobile submission of timesheets, equipped with an easy-to-configure organizational approval process, easy to track time through projects, phases and tasks.

  • Expense Management

    NetSuite PSA enhances employee productivity by allowing employees to submit expense claims anytime, anywhere via the web, mobile devices or even iPhone snapshots of receipts.