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Hardware Accessories
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Headquarters: Japan
Sugatsune
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Furniture Hardware
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Architectural Hardware
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Decorative Hardware
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Industrial Mechanical Components
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Customer Profile
Sugatsune is a company with a long history in the production and sale of high quality hardware fittings, established in July 2005, selling industrial and furniture hardware fittings, with the main service area being mainland China.
The head office is located in Tokyo, Japan. There are also four regional offices throughout Japan. Through Sugatsune America (California, USA) and Sugatsune Hardware (Shanghai) Ltd (Shanghai, China), established decades ago, Sugatsune has built up a global customer network. The company's philosophy combines unrivalled quality, innovative design, continuous improvement and a conscientious attitude. -
Informatics Challenges
1.The original system provides limited information and can not expand with the expansion of the company;
2.Can not be operated remotely;
3.Huge manual workload: users are required to generate reports manually.
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Solutions
1.Improve operational efficiency and data visibility by replacing the previously used system with Oracle NetSuite for finance, inventory management and CRM;
2.Docking the WMS system to automate the national warehouse management;
3.Simplify the process of importing products from Italy, Germany, Japan, Taiwan and the United States for sale in China.
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Customer Benefits
1.Away from the traditional Excel / Word as a tool for the business model;
2.Integrate data into one system to promote effective communication and collaboration between departments;
3.Effective management of original parts and accessories, greatly enhancing work efficiency and further promoting efficiency.
Customer Testimonials
“By integrating our sales, warehouse, purchasing and finance processes into one Oracle NetSuite solution, we have dramatically increased business efficiency and improved inter-office communication.”
——Sugatsune Shanghai
