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Platform-based services
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Branded cloud shop
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B2B2C/B2B Mall
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New Retail Solutions
ShopeX
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Ecshop SaaS Cloud Store
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Multi-system Integration
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E-commerce OMS
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DigiOS Retail System
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Systems Integration Delivery
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Operation and maintenance services
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Customer Profile
ShopeX - a digital technology business partner for global brand enterprises. It provides brand enterprises with one-stop and integrated business operating system, and promotes the deep integration of physical business and Internet business with its rich product layout and practical experience, such as brand cloud shop, B2B2C/B2B mall and OMS intelligent operation centre, and helps enterprises achieve unified management of omni-channel business and flexible innovation. Service customers include: Apple China, Nestle Group, Mars, LVMH, Gujia Home Furnishings, Shiseido, lululemon, Beginner's Bird and so on.
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Informatics Challenges
1.The business faction has rapid business development and outstanding self-research capabilities, but lacks unified information technology planning capabilities;
2.Front, middle and back office self-research business systems are numerous, the front and middle office and back office financial modules are seriously fragmented:
* Business front desk (official website, cloud up, user centre, authorisation centre, amoy hit, SMS);
* Business middle stage (Tencent EC call centre, self-developed CRM, distribution system, SaaS opening platform, product centre, data centre, project management system of business faction on the cloud);
* Self-developed financial back-office modules (contract system, revenue platform, accruals, financial reporting system), plus U8 general ledger module;
3.Too many self-research systems and some non-essential, self-research financial system with many functional defects, financial system reconstruction and some business systems overall replacement needs;
4.SaaS services trend is obvious, due to financial system limitations, the urgent need to SaaS automation and best practice model conversion;
5.Multi-product line, a variety of business models of the integration of management dilemmas;
6.Group management and control requirements: unified management and control of business and financial integration of product master data, customers and suppliers, revenue and expenses.
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Solutions
Reconstruction of the authority and responsibility of the middle and back office sub-systems & integration of the front, middle and back office processes & overall design of the integration and automation of business and finance.
1.The middle and back-office subsystems authority and responsibility restructuring, to achieve the integration of financial and master data management and business modules greatly streamlined;
2.NetSuite financial functions to replace the original back-office respective research financial modules and U8 system, to achieve financial system integration;
3.NetSuite master data module to take over some of the functions of the commodity product centre, all the product master data created by NetSuite, the foreground in the middle of the business system on-demand access;
4.NetSuite CRM module, project management module and partner portal, replacing the business faction of the middle-office self-developed CRM system, self-developed project management system and distribution system;
5.NetSuite and the front/middle office of the interaction modules seamlessly integrated: the front office of the user centre and authorization centre, the middle office of the product centre and data centre;
6.Financial automation: SaaS services for automated revenue recognition, the use of NetSuite workflow and financial functions to replace the original numerous financial approval processes in the nail.
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Customer Benefits
1.NetSuite platform itself has complete functional modules and powerful functions, and the professional modules seamlessly replace multiple self-developed systems of ShopeX, achieving a significant streamlining, optimisation and enhancement of ShopeX's overall information technology architecture.
2.Hitpoint is experienced in the overall planning of enterprise information technology architecture, in-depth optimisation of various modules and integration, providing an integrated solution for ShopeX's multi-level system integration, smooth operation of multiple business lines, business and financial integration and automated management.
Customer Testimonials
In terms of company compliance, with the NetSuite OneWorld module and powerful fiscal compliance capabilities, it significantly improves the compliance of company operation and development, while greatly reducing the company's tax costs.In addition, based on the NetSuite unified management cloud platform, the company has gradually established a standardized internal control management process, and established a straight-line information transfer between employees and departments, bidding farewell to the information gap and information silos, which is a great improvement for enterprise management.
At the same time, we are very grateful for the Hitpoint Cloud team's strong support for the project, with powerful technology and attentive service, about two months to help us complete the project landing, including the follow-up daily operation and system use process, the overall situation is very good.
——IT Manager Mr. Zhang Haojie