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Helping the H&H Group to realise efficient multi-industry operations and global production capacity.

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  • A global brand in the premium nutrition and health industry

  • Greater Health

  • Infant Nutrition and Care

  • Natural Health Nutrition and Care for Adults

  • Pet Nutrition and Care

H&H Group

  • Swisse

  • Biostime

  • Zesty Paws

  • Solid Gold

  • Dodie

  • GOOD GOÛT

  • Aurelia

  • Customer Profile

    The H&H Group specializes in premium nutrition and wellness and is committed to becoming a global leader in the industry. The Group's four premium brands -- Biostime, Swisse, Healthy Times and Dodie -- have two core businesses: infant and adult nutrition and care. The Group's products focus on family nutrition and care. The Group's products focus on family nutrition and care, and are sold in more than 20 countries and regions around the world, and are constantly expanding.

  • Informatics Challenges

    1.Globalisation layout background, after ten years of development, H&H Group needs to quickly open branches in many countries and develop local business, the domestic ERP software has been completely unable to meet the needs of international operations and local tax compliance;

    2.Multi-business operation: including ToB distribution, ToC e-commerce retail, simple sub-assembly, multi-location manufacturing and other business coexistence, the need for a set of compatibility with a powerful system to cover everything, to adapt to the present and can meet the future;

    3.Global Supply Chain Centre: A global supply chain planning centre needs to be set up in the Hong Kong headquarters to control the demand of global sales companies, unify the arrangement of bulk purchasing and production, reduce inventory and improve the efficiency of collaboration;

    4.The subsidiaries quickly online, rapid iteration requirements.


  • Solutions


    1.Selected the Indian branch as a pilot, in a very short period of time (about 2 months) complete on-line Indian branch ERP project, at the same time, the Indian company for H&H trading company template, later quickly replicated to the rest of the world's trading companies and do the localisation of the fine-tuning;

    2.Hong Kong headquarters global supply chain planning (GSP project): through the Hitpoint MRP model for the Hong Kong headquarters customised global supply chain planning module (DRP), the subsidiary companies through the DRP independent sales forecasts and generate procurement applications to the headquarters, the headquarters based on the demand of the subsidiaries unified to domestic and foreign suppliers or factories, and complete tracking of the supplier's production capacity and shipment plans. In the later stage, using the Hong Kong headquarter as a model, the UK Supply Chain Centre was set up to oversee the supply chain plan in the European region;

    3.Multi-industry personalised management for each subsidiary:

    (1) Indian company: using NetSuite E-Commerce e-commerce module for H&H to quickly build ToB e-commerce self-built site; with Flipcart (India's largest e-commerce platform) VC business docking;

    (2) Thai company: light assembly management of milk powder: changeover and labelling conversion of multiple Biostime milk powder packages according to different business scenarios (400g milk powder, gold milk powder 400g 6 cans);

    (3) Cross-border e-commerce business: docking Amazon and other cross-border e-commerce platforms through Celigo;

    (4) UK subsidiary uses NetSuite WMS module to manage warehousing and production management in the UK; docking to local third-party warehouse WMS system in other regions;

    (5) Domestic factory production management and local healthcare production management in Australia and the UK.


  • Customer Benefits

    1.NetSuite internationalisation/conglomerate characteristics are very suitable for H&H Group's global operation requirements;

    2.NetSuite modular combination design can well solve the H&H Group's multi-business co-existence and integrated management requirements;

    3.Hitpoint is experienced in global information technology planning, multi-industry consulting and landing, as well as globalisation project management. Since the cooperation at the end of 2019, it has gradually built a comprehensive platform for H&H Group's globalisation business operations, provided one-to-one after-sales service, long-term operation and gradual improvement of the original system processes and functions; at the same time, through the docking mode of the senior manager, it has responded quickly to H&H's new business financial needs.


Customer Testimonials

Oracle NetSuite has provided H&H with a financial system with a global perspective. The two-tier ERP strategy has not only enabled us to scale with agility, but also gain the visibility needed to make critical business decisions.

——Kyo Wu Chief Information Officer, H&H Group