Oracle NetSuite helps Shopex build a digital foundation, unify data links, and empower enterprises to grow!

As a highly flexible and scalable global software, NetSuite can well adapt to our company's complex business model and reduce the cost of customized development. In terms of finance, they have provided us with strong support. The time for obtaining financial statements has been shortened by about 50%, and the efficiency has been greatly improved. At the same time, it enhances the authority of data, reduces a large amount of repetitive data processing work, and reduces human resource investment in this area.

At the same time, I am very grateful to the Hitpoint Cloud team for their strong support for the project. With powerful technology and considerate service, they helped us complete the project in about two months. In the subsequent daily operation and maintenance and system use, the overall situation is very good.

——Zhang Haojie, IT Manager of Shopex

Shanghai Shopex Network Technology Co., Ltd. (hereinafter referred to as "Shopex") was established in 2002. It has 21 years of entrepreneurial history. It is a well-known "brand enterprise retail digital service provider" in the industry. Since 2017, Shopex has focused on providing retail digital products and services in the Open SaaS model for the world's leading brands and group companies. These include: digital light consulting services; DTC retail transaction system; B2B (DMS) platform; omni-channel intelligent operation center (DigiOS-OMS); operation and maintenance support services, etc. Shopex is committed to using digital technology to help brand enterprises build a retail digital hub of "full link of goods, omnichannel of sales, and collaboration of all roles", so as to achieve continuous growth of retail business and cost reduction and efficiency increase in management.

As a provider of information products, Shopex  is also a user of information products. The informatization construction of enterprises is of great significance to their own development. At the same time, it plays a certain exemplary role in the information construction of the industry. As a leading enterprise in the software industry, Shopex has laid out enterprise information management from the very beginning. However, with more and more business scenarios and more complex business models, especially under the influence of the epidemic, many retailers have begun to switch from traditional offline to online, and Shopex business has ushered in a small peak of growth. Therefore, the original locally deployed system was even more powerless in terms of business and financial management, so Shopex decided to immediately select and prepare software to lay a solid digital foundation for subsequent business development.

Separation of business and financial management and system integration disaster

•Shopex’s original business and financial system is roughly divided into front-end, middle-end and back-end systems. There are many and scattered subsystems, and integration between systems is difficult;

•Business process and financial process are basically separated, and a large number of Excel tables are required to transition between multiple systems, which is inefficient and not conducive to statistical analysis and efficient management.

Shopex itself has digital genes, so it is more sensitive to data. It hopes that through the system, business and finance can be managed on one platform, and the accuracy of data is guaranteed. At the same time, it is hoped that the system can fit the growth path of Shopex. In the overall selection process, Shopex has come into contact with many other cloud-based software. After the overall evaluation, it does not meet its needs and business model of integrating industry and finance, and those software are more inclined to traditional industries. Later, under the introduction of partners in the same industry, Shopex learned about Oracle NetSuite, a cloud-native software. Secondly, the Oracle NetSuit SRP solution can just meet the complete small closed loop of the business school from contract to project to finance, and realize the integrated management of business and finance.

While selecting software, Shopex is also screening and determining implementation service providers. After recommendations from multiple partners and rigorous research, Shangpai finally reached a cooperation with Hitpoint Cloud. Hitpoint Cloud has many years of implementation experience and is also a five-star partner of Oracle NetSuite, giving Shopex enough confidence in terms of qualification and technology. In the end, the project that was originally scheduled to be completed in 3 months took only 2 months to go online in January 21.

Unified management platform: The NetSuite SRP solution realizes the integration of CRM + project management + finance, replaces multiple original subsystems (such as self-developed CRM system, contract system, financial system, distribution system), and greatly reduces the  complexity of the enterprise management.

Integrated management of business and finance: With NetSuite as the core ERP of business and finance integration, it realizes the unification of products, contracts, and financial master data, and perfectly integrates with multiple personalized subsystems (such as product centers, SAAS activation platforms, etc.), which provides a backbone ERP system and an extended platform for business Paifuture's development. At the same time, NetSuite can also help Shopex realize the traceability and compliance processing of all financial links, laying the foundation for Shopex's future listing.

Timely and accurate reports + efficient business insights: Real-time and efficient report presentation and trend analysis are realized through NetSuite's report and BI capabilities.