Industry Remodeling

Industry and product experts to ensure ongoing success

E-CommerceDEMO

Overview


Today’s customers expect consistent and highly personalized shopping experiences, regardless of channel or touchpoint. Satisfying that desire builds loyalty, deepens relationships and grows your business. Yet most businesses don’t have the infrastructure to provide this kind of customer experience.



Solutions

 

 Ecommerce

Support the needs of both B2C and B2B ecommerce from a single platform. Unlimited flexibility enables B2C sites to deliver the engaging and personalized experiences consumers expect, while B2B sites can offer a rich B2C-like customer experience with added functionality to support the unique requirements of business users.

• Commerce Marketing

Focused on commerce marketing, the Bronto Marketing Platform is powerful, feature-rich and easy-to-use. Bronto enables the delivery of timely, relevant, data-driven digital marketing that fuels engagement throughout the customer lifecycle.

• Order Management

Manage orders from multiple channels — in-store, web, call center, mobile, kiosk—all in one place. And, enable a buy anywhere, fulfill anywhere experience with real-time inventory visibility across all locations, including stores.

• Product Content Management

Consolidate and manage all structured and unstructured product information and attributes across all channels in one location. Leveraging product content consistently across multiple channels provides an improved cross-channel user experience, giving customers one view of your company and reducing the costs of managing content.

• CRM

Bring siloed sources of customer data into a single repository to get one complete view of the customer across all channels and touchpoints.

 

   

Benefits

 • Innovative Experiences

Rapidly create unique, personalized and compelling mobile, web and in-store experiences that differentiate your brand and exceed customer expectations.

• 360° Customer View

Provide consistent and personalized cross-channel experiences, targeted marketing and superior customer service with a single view of all customer interactions and transactions across all touchpoints and channels.

• Intelligent Order Orchestration

Meet customer expectations to buy, fulfill and return goods anywhere while maximizing profitability. It’s easy when you have centralized order management and a single view of inventory across all channels and the supply chain.

   

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