Overview

Consulting firms constantly face the challenge of optimally aligning staff while delivering projects on time profitably. Meanwhile, non-billable administrative tasks like resource management, invoicing and business planning eat up time and attention. While important, these tasks mean lost revenue or foregone personal time. NetSuite can minimize administrative tasks for consulting firms while gaining valuable insights to improve realization rates, project profitability and client satisfaction.

Challenges

Solutions

1. CRM: Hitpoint provides a complete CRM management process and mobile terminal application from Lead to Cash based on NetSuite, which collaborates with the ERP part to implement synchronization of order fulfillment and financial information;

2. Global after-sales: Hitpoint can provide a full set of overseas after-sales services for brand products, including the construction of after-sales service systems combined with overseas organizational structures and warehousing systems, call centers and online chat tools, after-sales cases and installation and maintenance work orders, and after-sales parts and components management of internal and external guarantees, construction of overseas after-sales knowledge base system; as well as overseas service provider portal and after-sales work order APP;

3. Leasing: Hitpoint can provide equipment leasing companies with full life cycle management of equipment leasing, unified management and financial accounting of various leasing contracts, and depreciation management of equipment;

4. DMS: Based on the NetSuite dealer portal, Hitpoint expands the refined management processes such as Sell in (products, prices, orders, rebates, etc.) and Sell Out (dealer inventory, sales volume);

5. Professional services: Hitpoint has implemented a large number of professional service customers, such as law firm case management, trademark design management, photovoltaic power station operation management and other project-based professional service cases, which can effectively open up front-end sales contracts and back-end financial processing processes, and provide customized professional service process management.

Customers

News

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