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Jennifer Taylor

Jennifer Taylor expanded global scale with NetSuite OneWorld

Customer Background:
Taylor was established in 1991, which is a brand of ACG Green Group Co., Ltd. Her mission has been to provide not only beautiful products, but also to include extraordinary quality, to the home at an affordable cost. With corporate headquarters in the U.S and her own manufacturing capabilities in China, Jennifer Taylor has the ability to meet the needs of customers globally. By far, her product lines include Bedding, Seating and Home Decor.


Challenges:
Multi-companies and global business management: Jennifer Taylor has two entities including US office and China office, which need Chinese and English languages in system, also meet US GAAP and PRC GAAP in Finance compliance with multi-currencies.
Multi-channels management: Jennifer Taylor has B2B, B2C and direct selling channel, also cooperate with large-scale retailers. In this case, product catalog, cost management, logistics and price control are very difficult for Jennifer Taylor, especially the trade between US and China.

Complex business chain management: Jennifer Taylor faced huge challenges in internal communication between departments such as design department, purchase department, manufacturing department and so on, also in external communication such as vendors, customers, partners and so on.


Solution:
For Jennifer Taylor, it's a turning point to upgrade the existing IT system to a new one to support global operation and business communication with high efficiency. ‘One System’ is the target to chase for Jennifer Taylor management: Automate the communication between B2B, B2C and operation system at maximum; One platform to run business of US, China and coming Japan and Australia entities.
One Repository: Leverage NetSuite to maintain Item master and related attachments.
Automate process between front store and back office: By 3rd Party connector, to Pull and Push Sales Order, Customer, Stock, Settlement, Delivery information between NetSuite and external ecommerce application or service.
Intercompany Transaction: US and China entity will run on same track. The transaction of them will be recorded and registered upon intercompany rules.
One Picture: With existing entities and coming more, NetSuite OneWorld will show the consolidation of business activities. Management will get a picture online and real time at anywhere.


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